This is a great question; we only ever drill down to 200mm. This is so that we do not hit any piping that had been installed in line with the Australian Standards and are still able to apply product to protect your home. All piping that is installed around a home should be installed below ​600mm.  Sometimes piping is not installed to the Australian Standard and this can sometimes mean that we can drill through piping such as water pipes. As you can imagine we never want to hit any piping, so we are always as careful as we can be to protect both you and your home, as well as our technicians!

Plugs are only for aesthetics, they do not "protect" the product and are simply there to mask the holes drilled. We usually do not plug paving as the sand that occurs between pavers usually looks more pleasing, and these plugs can move and pop out as the pavers move. In saying this we are always happy to plug paving, simply let the technician know on the day! 

This is a great question, each property will take a different amount of time. Sometimes we try to get two technicians to attend to help speed up the process for you as well. Some Termite Treatment can take a simple couple of hours, and some can take up to two working days. On average, most homes will take between 3- 4 hours to complete a full termite treatment.  

We will complete a full Visual Termite Inspection to all accessible areas, we will try to identify the access point and treat accordingly. If you have active termites in your building, we will also follow up and re-attend to check on this activity after your termite treatment. We usually organize a re-attendance between 2 - 3 weeks after your initial treatment. This process may repeat a few times until we are satisfied that the current termites are not still active. 

Now that you are under a Service Agreement with Stewarts, you can give us a call and we will attend free of charge! We ask that you do not disturb any termite activity you find, and we ask that you do not try to treat them yourself. Yes, put the fly spray down..... We can apply products that the termites will take back to the nest and help to kill off more of the colony.

Remember, this Service Agreement is renewed every 12 months through having your Annual Termite Inspection.

In accordance with the Australian Standards and the product (chemical) supplier's recommendation, we suggest an Inspection to your property at least every 12 months. This Termite Inspection is completed every 6-12 months from either your initial termite treatment or the last date you had your visual termite inspection completed. This inspection is completed to ensure that no termites have breached the treatment zone around the perimeter of your home through access points like tree roots. We also like to check and make sure there are no other conditions like leaking taps that could break down the treatment zone faster than its maximum lifespan. It is completely up to you if you would like your Termite Inspection completed, but if you choose not to have it completed your Service Agreement will be canceled for your termite treatment. 

Here at Stewarts our Service Agreement consists of free treatment for termites and free attendance/treatment for any termite relation questions, concerns, or activity. We can't control any termite activity in your garden areas, so this is where your service agreement can come in handy. If you notice activity in the garden, please give us a call and we will attend and treat these termites free of charge. 

We do everything in our power for this not to happen but sometimes you can still get termite activity in your home even with a termite treatment. 

How? For example, tree roots are a good example as well as cracks in the slab that we cannot access. These are examples of access points we cannot completely control. BUT your service agreement is there to safeguard you. If termites access your home simply give us a call and we will attend, try to find this access point and treat the termite activity on site. We will re-attend as many times as needed to solve this issue free of charge. Another great reason why your  Termite Inspection is so important.

It is recommended that any wooden floored (sub-floored) properties have a vacate period of 2 hours after and during treatment (excluding Imiforce treatments). 

If your property is on a concrete slab you are more than welcome to stay within the property while the treatment is being applied. 

If we are applying a liquid application inside the building a 2-hour vacate period is required. If you are having external or the roof void treated, you do not need to vacate